RateMe is New Zealand's locally-owned business review platform, connecting Kiwi consumers with businesses they can trust. We're on a mission to make every business interaction in New Zealand more transparent, trustworthy, and valuable for everyone.
In a world where online reviews can make or break a business decision, we saw a gap in the New Zealand market for a genuinely local, independent review platform—one that understands Kiwi businesses, speaks the language of New Zealand consumers, and operates with the values we hold dear: fairness, honesty, and community.
That's why we created RateMe. We're proudly New Zealand-owned and operated, built specifically for our unique market and the businesses that serve it.
Independence
We're independent and impartial. Every review receives the same level of scrutiny and fairness, regardless of whether a business pays us or not.
Transparency
Our guidelines are clear, our processes are straightforward, and our mission is simple—to help people and businesses through honest feedback.
Fairness
We treat everyone equally. We don't remove reviews just because a business doesn't like them—we only remove content that violates our guidelines or breaks the law.
Community
We're building a community of honest reviewers and responsive businesses. When consumers and businesses work together with transparency and respect, everyone wins.
Trust
Trust is at the heart of everything we do. We work tirelessly to detect and remove fake reviews, maintaining the integrity of our platform and ensuring reviews are genuine experiences from real New Zealanders.
Built for New Zealand
We understand the Kiwi market, our culture, and the unique challenges our businesses face. We're not a global platform trying to fit everyone—we're focused entirely on making New Zealand commerce better.
Free for Everyone
All our features are currently free for both consumers and businesses. We're focused on building a strong foundation and delivering real value.
Technology Meets Human Expertise
We use advanced technology to detect fake reviews and suspicious activity, combined with our experienced Trust and Safety team who review flagged content and make fair, balanced decisions.
Open Platform
Anyone can write a review—you don't need an invitation. This ensures businesses receive feedback from all customers, not just the happy ones, providing a more accurate picture of their performance.
Locally Owned
Unlike international platforms, every dollar stays in New Zealand, and we're here when you need us—in your time zone, speaking your language.
Fake reviews undermine trust and are illegal in New Zealand. We take a zero-tolerance approach with multiple systems in place:
We take your privacy seriously and comply fully with New Zealand's Privacy Act 2020. We protect your personal information using industry-standard security measures and never sell your data to third parties.
Read our Privacy Policy for full details.
We're constantly improving RateMe based on feedback from our community. Our roadmap includes:
While we plan to introduce paid subscription plans for businesses in the future, our core mission remains unchanged: to help New Zealanders make better decisions and help businesses grow through honest, transparent feedback.
For Consumers
Create a free account and start sharing your honest experiences. Your feedback helps others make informed decisions and helps businesses improve.
For Businesses
Claim your free business profile, respond to reviews, and show potential customers you value feedback and are committed to delivering excellent service.
We'd love to hear from you. Whether you have questions, feedback, or just want to say hello, we're here to help.
RateMe New Zealand
📧 Email: helpdesk@rateme.co.nz
🌐 Website: www.rateme.co.nz
📍 Address: 17c Lane Street, Upper Hutt, Wellington, New Zealand